Privacy Policy

1. Introduction

www.mrflower.com.my ("we", "us", "our") is committed to safeguarding your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website [www.mrflower.com.my ].

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide through our "Contact Us" form. This information may include, but is not limited to:

Your name
Your email address
Your phone number
Any additional information you include in your message

2.2 Non-Personal Information

We may automatically collect non-personal information when you visit our website. This information may include:

Your IP address
Browser type
Operating system
Access times
Referring website addresses

3. Use of Collected Information

The information we collect is used to:

Respond to inquiries submitted through the "Contact Us" form
Enhance and personalize your experience on our website
Analyze usage patterns to improve our website’s functionality and content
Process and fulfill orders, including payment verification and delivery arrangements

4. Disclosure of Information

We do not sell, trade, or otherwise transfer your personal information to outside parties except as outlined below:

Order Fulfillment: We may share your personal information with payment processors, delivery partners, and logistics providers to ensure the smooth processing and delivery of your order.
Marketing Communications: With your consent, we may send you promotional emails or updates about our products and services. You can opt out at any time.
Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website or conducting our business, as long as those parties agree to keep this information confidential.
Legal Obligations: We may disclose your information if required to do so by law or in response to valid legal requests from public authorities.

5. Data Security

We implement a variety of security measures to maintain the safety of your personal information. However, please be aware that no security measures are perfect, and we cannot guarantee the absolute security of your information.

6. Third-Party Links

Our website may contain links to third-party websites. This Privacy Policy does not apply to those websites, and we are not responsible for the privacy practices or content of any third-party websites. We recommend reviewing the privacy policies of any third-party websites you visit.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the updated Privacy Policy on our website. Your continued use of the website after the posting of any amendments constitutes your acceptance of those changes.

8. Contact Information

If you have any questions or concerns about this Privacy Policy, please contact us at [email protected].